Out of these cookies, the cookies that are categorized as necessary are stored on your browser as they are essential for the working of basic functionalities of the website. Contact us through email and we'll respond within 48 hours. TimberTech offers calculation softwares for the design of timber structures and provides a full range of services of consulting, training and research & … Access a Claim. Obtaining Warranty Performance: If Purchaser discovers a defect in the TimberTech Products during the Term, Purchaser must, within thirty (30) days © 2018 AZEK Building Products. The only difference between Timbertech and Trex is that Trex provides their customers a 25-year warranty for staining and fading whereas Timbertech offers their customers a 30-year warranty. Privacy Policy  |  Legal Disclaimer  |  Sitemap. Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty … Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. You will receive your warranty packet from them directly. Trex vs Timbertech – Durability Durability of the cap is a major concern since that’s the area exposed to the blazing sun, frigid winter temperatures, staining, and potential … To make a claim online for all concerns under the Trex Limited Warranty, click the Start Claim Process button below to start your claim. • Limited 10-Year Warranty for Metal Baluster Components of BuilderRail System • Limited 5-Year Warranty for DeckLites System To Make a Claim To make a claim under either warranty, purchaser or the transferee, must send to TimberTech, within the warranty period referred to above, a description of the claimed defect … The TimberTech Warranty may be transferred one (1) time, within the five (5) year period beginning from the date of original purchase by Purchaser, to a subsequent buyer of the property upon which the TimberTech Products were originally installed. In the occasion that an issue does arise, we've made our online warranty claims easy and hassle-free. Manufacturer of a warranty claim using TimberTech’s online warranty claim form process available at http://timbertech. Create your profile and get the information you'll need to start using the free Deck Designer tool. Click the link below to learn how to properly care for your Azek and Timbertech decking products. The TimberTech class action lawsuit states that the XLM decking fails in its intended purpose, and that TimberTech has failed to implement changes to their decking or warranty procedures to repair the defects, even though they received numerous customer complaints. Your warranty term begins on the date of your final payment. TimberTech makes it easy to find all the information you need to design, plan, and build your perfect deck. We stand behind our enduring, durable products. This warranty shall not cover, and TimberTech shall not be Warranty Claims; Literature Center; Contact Us; FAQ; Live Chat; Product Safety; CLASS ACTION SETTLEMENTS. These cookies do not store any personal information. Custom deck design software, 3D outdoor living spaces. Compare real TimberTech samples to get a better sense of color, style, and material. All Rights Reserved. Better Deck.™ Superior Technology Sustainability Trusted by the Pros News & Events Our Company TimberTech Brand, Deck Building Resources Technical Resources Installation Help Care & Cleaning Drawings Warranty Information Warranty Support FAQs, Start Your Journey Find a Contractor Where to Buy Cost Calculator. If TimberTech determines that the Purchaser’s claim is valid, TimberTech will, at its sole option, … Contact Us; Live Chat Now; Frequently Asked Questions; Become a TrexPro; Click the link below to learn how to properly care for your Azek and Timbertech decking products. Learn about TimberTech's warranty & caring for your TimberTech products. AZEK®/ TIMBERTECH®DRYSPACE™WARRANTY 25-Year Limited Residential Statement of Warranty:This warranty is given to ether (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of AZEK®/TimberTech®DrySpace™ Access your existing TimberTech warranty claim to get all your info right at your fingertips. See how others have transformed their outdoor spaces. Where Can I Get A Warranty Return Form? Surface Flaking Class Action Settlement ... Warranty Claim; Product Safety; Natural Weathering; Class Action Settlements; More. Is the TimberTech Warranty transferable? care and cleaning link. Backed by an industry-best Lifetime Limited Product Warranty and our 50-Year Limited Fade & Stain Warranty. Warranty. determines that Purchaser’s claim is valid, TimberTech will, at its option, either replace the defective TimberTech Products or refund the portion of the purchase price paid by Purchaser for such defective TimberTech Products (not including the cost of its initial installation). All Rights Reserved. And we back that up with unprecedented warranties. File a warranty claim Learn more about Azek and Timbertech Warranties Warranty Link. Don't have time to talk to someone? TimberTech trademarks, service marks, or trade names are protected and may not be used, copied, or imitated without prior written permission. File a Claim. Drops, spills and cracked screens due to normal use covered for portable products and power surges covered from day one. Already registered? Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Rest assured, we have you covered. The installer was experienced, and I know it is the decking. One brand, three ways to Go Against the Grain.® Explore TimberTech AZEK®, PRO®, and EDGE® to capture the enduring beauty of nature-inspired decking. PRODUCT ELIGIBILITY: Plans cover products purchased in the last 30 days. TimberTech® is a leading manufacturer in low-maintenance high quality decking and balustrade   |. TIMBERTECH FENCESCAPE®WARRANTY 25-Year Limited Residential 10-Year Commercial Statement of Warranty:This warranty is given to the original purchaser, residential or commercial, as the case may be (“Purchaser”), of TimberTech FenceScape fencing products (“FenceScape Products”). This warranty is in addition to the standard Lifetime Residential Warranty that applies to AZEK Decking. Submit a warranty claim for a TimberTech product. Limited Residential Warranty that applies to TimberTech alternative decking materials. Log in to the Deck Designer tool and access your account profile to start a new deck design or modify an existing deck plan. Real people. Alternatively, Purchaser may submit a warranty claim by contacting the Manufacturer in writing at the following address: AZEK Building … Their warranties are quite similar including the restrictions that govern the warranties. This warranty is in addition to the standard TimberTech Limited 25 Year Limited Residential Warranty that applies to TimberTech alternative decking materials. It is mandatory to procure user consent prior to running these cookies on your website. View the Warranty and Care information for TimberTech Decking and Railing products. After reviewing all information, Manufacturer will make a determination regarding the validity of such claim. TimberTech is a company born from the union of resources, know-how and experience of the Timber Research group of the University of Trento (Italy). Answers to frequently asked questions about the Warranty and Claims Process. What more could you want? Exclusions from Warranty Coverage: TimberTech® does not warrant against and is not responsible for, and no implied warranty shall be deemed to cover, any product failure, product malfunction, or damages attributable to: (1) improper installation of the TimberTech® Products and/or failure to abide by TimberTech’s installation … Obtaining Warranty Performance: Purchaser must do as follows in order to make a claim under this warranty: Claims Regarding Stain-Resistance: If the Purchaser is making a claim relating to the warranty on stain … We also use third-party cookies that help us analyze and understand how you use this website. The only thing as enduring as our premium-performance decking? Purchaser may notify Manufacturer of a warranty claim using TimberTech’s online warranty claim form process available at http://timbertech.com/warranty-and-care/claim-center/. Create and submit a new warranty claim for your TimberTech product by following these three easy steps. Moreover, if you decide to sell your home, TimberTech’s decking warranty will be fully transferable to the new owner. EASY CLAIMS PROCESS: File a claim anytime online or by phone. TimberTech Railing Systems and CONCEALoc warranty is twenty five (25) years. Kind Regards, TimberTech Warranty Team Business Details Also worth noting is Timbertech has a better warranty than Trex by 5 years which in some cases may counteract the very slight benefit of Trex. ... Warranty Claim Center. Access a Claim. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures … All warranties are subject to the exclusions, limitations and restrictions set forth below. The Deck & Fence Company LLC 408 Headquarters Drive, Suite 1 … 5-Year Limited Lighting Warranty Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”) of TimberTech or AZEK Lighting Products (“Lighting Products”) … Backed by a 25-Year Limited Product Warranty and our 25-Year Fade & Stain Warranty. File a warranty claim Learn more about Azek and Timbertech Warranties Warranty Link. Statement of Warranty: This warranty is given to either (1) the original purchaser or (2) the owner(s) of the property at the time of installation, if different from the original purchaser (collectively hereinafter “Purchaser”), of TimberTech TOPLoc ® … Answers to frequently asked questions about the Warranty and Claims Process. After several guests had tripped and fallen due to the severe continued cupping and warping; Mr. Sawyer initiated a formal request for warranty service due to defective building materials on May the 15 th 2012. TIMBERTECH EARTHWOOD EVOLUTIONS FADE AND STAIN WARRANTY After reviewing all information, TimberTech will make a determination regarding the validity of the claim submitted. Our best-in-class warranties. See our Legal Disclaimer page for all legal notices. & Care. Purchaser must provide proof of purchase, a description and photographs of the affected area of the … Warranty. Email. Want to call and talk person to person? File a Claim Online. Search for a contractor near you who can install TimberTech products. This website uses cookies to improve your experience while you navigate through the website. After several guests had tripped and fallen due to the severe continued cupping and warping; Mr. Sawyer initiated a formal request for warranty service due to defective building materials on May the 15 th 2012. Alternatively, Purchaser may submit a warranty claim by contacting the Manufacturer in writing at the following address: AZEK Building Products 894 Prairie Avenue … Ⓒ 2020 AZEK Building Products. On May 29 th 2012 Shelley McCune, a warranty specialist with TimberTech requested that we send pictures and receipts for the boards. We value our customers, and we are happy that we were able to work toward regaining your satisfaction with your TimberTech Decking. Spark your creativity and start your personalized design plan. Email. Real inspiring. Backed by a 30-Year Limited Product Warranty and our 30-Year Fade & Stain Warranty. Warranty Documents - English Expand. Backed by a 25-Year Limited Product Warranty and our 25-Year Fade & Stain Warranty. Timberland PRO® … care and cleaning link. Make the best choice for your home. Necessary cookies are absolutely essential for the website to function properly. Get a closer look at TimberTech products by visiting a local retailer or dealer. We stand behind our enduring, durable products. Alternatively, Purchaser may notify Manufacturer of a warranty claim using Manufacturer’s online warranty claim form process available at www.TimberTech.com. Please review the details of your warranty coverage by clicking on the View Warranties link to the left of this information. Rest assured, we have you covered. The lawsuit claims TimberTech’s warranty agreement expressly states that decking materials will be delivered “free from material defects.” This warranty is offered for 25 years from the date of the decking’s installation, yet the decking is allegedly failing far earlier than expected. Real TimberTech samples to get all your info right at your fingertips products are resistant mold... 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